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See live visitors, click heatmaps and linked orders to find what to improve in your store.
Follow live visitors, page paths and traffic sources in one workspace. Use click heatmaps to see which storefront elements attract attention. Review product, cart and checkout activity, then connect supported orders to recorded visitor journeys and sources. Commerce needs Pro or higher, or an eligible full-product trial, plus Shopify order access. Collection starts after setup; earlier orders are not imported. Coverage depends on setup, event delivery and Hitsteps privacy controls.
- Follow live visitors, page paths and recorded traffic sources.
- See storefront clicks in heatmaps to guide page improvements.
- Connect supported orders to visitor journeys and recorded sources.
Languages
English
Works with
- Checkout
- Wix
- WordPress
Categories
Customer behavior
Marketing and sales
Visuals and reports
Pricing
Choose the plan that best fits your business.
Free Plan
Free
Features
- Below 2k pageviews per month
- Web Analytics Live Dashboard
- Email Reports
- Visitor Profile and Filter
- Page Speed Meter
Starter Plan
$4.99 / month
Features
- Below 10k pageviews per month
- All from Free web analytics plan
- Live Chat with Visitors
- Triggers
7-day free trial
Growth Plan
$9.99 / month
Features
- Below 50k pageviews per month
- All from Starter web analytics plan
- Heatmap
- More Triggers
7-day free trial
Pro Plan
$21.99 / month
Plans with higher data capacity and more pageviews limit are available
Features
- Below 500k pageviews per month
- All from Basic web analytics plan
- Uptime Monitoring
- More Heatmap capacity
- More Triggers
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (12)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We are currently trialling Hitsteps and it is very useful. Being able to track customer activity on our site that leads to cart additions helps us fine tune our product offering. We still have a way to go with our trial but so far we are impressed.
Really enjoyed my free trial, strongly considering signing up for the full membership. Shopify analytics are not enough on it's own and this was very easy to use.
great app. tells a lot of useful info.
Support
App support provided by Hitsteps.
Resources
Launched
October 20, 2015
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Device and activity data
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, orders, store analytics, Online Store
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View customers
Browsing behavior
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View orders
All order history for the last 60 days
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Edit store analytics
Web pixels
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Edit Online Store
Online Store script tags, theme
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