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Expand your distribution channel & grow your business through trusted online retailers.
Spocket connects you to online retailers and provides a new channel to grow your business. In addition to selling on eBay and Amazon, you can connect to retailers globally on Spocket to sell your products. You can sync your inventory and price in real time & manage all Spocket orders within your dashboard. Spocket can work seamlessly with your Shopify store and can also upload your products in bulk using a CSV data feed. If you have products to sell, we've got the marketplace for you!
- Update inventory in real-time
- Sell your products online with a fast and easy set up
- Sell your products to online retailers
- Choose your own discount margin for retailers
Languages
English
Works with
- Spocket
Categories
Reviews (21)
this app makes a lot of sense on paper - but it doesn’t work the way we’d like it to. because they are so intent on keeping things hands-off, your products may end up on sites you don’t want them to, and there is nothing in your power to stop these retailers (some of whom are unethical and misrepresent your products).
when there have been issues with integrating Shopify data with their app, they blame the users & take no ownership of the issues.
sales have never really been high enough to justify all the extra work involved in managing this relationship.
Thank you for sharing such thoughtful feedback. We’re sorry that the platform did not work as you had hoped, especially given that you saw value in the concept initially.
We understand your concerns about product distribution and retailer control. Suppliers should have confidence in how their products are represented and where they appear, and we recognize how frustrating it can be when you feel you have limited visibility or control over that process.
We also hear your feedback regarding Shopify integrations and the support experience when technical issues occur. When something doesn’t work as expected, our goal should be to help identify the root cause rather than leave suppliers feeling that responsibility has simply been placed on them.
Finally, we understand your point about the time required to manage the relationship compared with the sales generated. Your feedback is valuable and highlights areas where we need to make the platform more transparent, reliable, and worthwhile for suppliers.
Thank you for giving us a chance and for providing specific feedback that can help us improve. - Eleanor
A month ago they were verified as a seller and silence. When I decided to check how our product was presented in their marketplace, it turned out that it was not possible to see it until you bought a paid customer subscription. Useless application, not a single sale or even a request, despite the fact that we ourselves sell directly every day. It’s completely impossible to find yourself on the site spocket.co - there is no basic search function and thousands of strangely similar products, all with 5 reviews :) looks like fakes.
Thank you for sharing your experience. We’re sorry to hear that the onboarding and marketplace visibility did not meet your expectations.
We understand how disappointing it is to complete seller verification and then receive little or no communication afterward. We also understand your concern about how your products are presented and discovered within the marketplace. Visibility, searchability, and clear communication are important parts of a marketplace experience, particularly for suppliers who have invested time in building their catalog.
We also take feedback regarding marketplace listings and review quality seriously. We want our marketplace to provide a trustworthy and useful experience for both suppliers and retailers, and feedback like this helps us identify areas that need attention.
If you’re still willing to work with us, please contact our support team with your supplier account details so we can review your onboarding status and product listings specifically. We appreciate you giving the platform a try and taking the time to explain where your experience fell short.- Eleanor
Installed the app sometime in jan 2024, Till this day I have a message of "A member of our Supplier Acquisition team will reach out to you in 1-2 business days." Haven't heard from anyone
Thank you for bringing this to our attention. We sincerely apologize that you were left waiting after being told that a member of our Supplier Acquisition team would reach out within 1–2 business days.
Waiting this long without any follow-up is clearly not the experience we want for anyone considering our platform. We understand how frustrating it must be to see the same message remain unresolved for so long.
We’re sorry we didn’t follow through as promised. If you’re still interested in using the platform, please contact our support team with your account details so we can locate your original request and make sure it reaches the appropriate team.- Eleanor
Support
App support provided by Spocket.
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