Order Undo ‑ Cancel Edit Order
- Pricing
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From $3.99/month. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- Agam Tech Solutions
Featured images gallery
Let customers cancel or edit orders themselves. Keep sales with store credit and cut support work.
Order Undo lets customers cancel or edit orders before fulfillment, cutting support work. Set cancellation windows, collect reasons, and give refunds or store credit with fully automated restocking. Customers can rebuild their cart for a new checkout, helping turn an order change into another sale. Add controls to customer accounts and thank-you pages, with Shopify Sidekick support and guided setup. Personalize messages to match your brand voice and use cancellation insights to improve policies.
- Cut support tickets with self-serve order cancellations and edits.
- Control which orders customers can cancel and when.
- Keep revenue with store credit, or automate refunds and restocking.
- Offer order controls in customer accounts and on thank-you pages.
- Personalize customer messages and learn why orders are cancelled.
Languages
English, German, French, Chinese (Simplified), Spanish, Italian, Portuguese (Brazil), and Japanese
Works with
- Checkout
- Customer accounts
- Shopify Admin
Categories
Order updates
Order management
Pricing
Choose the plan that best fits your business.
Basic
$3.99 / month
Features
- For Basic Shopify stores
- Unlimited cancellations and edits
- Custom cancellation rules
- Automatic refunds and restocking
- Enable Store-credit refunds
- Customizable customer messages
7-day free trial
Growth
$7.99 / month
Features
- For Shopify Grow & Advanced
- Unlimited cancellations and edits
- Custom cancellation rules
- Automatic refunds and restocking
- Enable Store-credit refunds
- Customizable customer messages
- Setup assistance
7-day free trial
Plus
$24.99 / month
Features
- For Shopify Plus stores
- Unlimited cancellations and edits
- Automatic refunds and restocking
- Enable Store-credit refunds
- Customizable customer messages
- Setup assistance
- Priority support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Agam Tech Solutions.
Resources
Developer
Launched
January 14, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Device and activity data
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Online Store
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View customers
Customer data
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View products
Products, collections
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Edit orders
All order history for the last 60 days, order edits
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Edit Online Store
Online Store page content on a path controlled by the app
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