Kolton AI Chat & Comments

Kolton AI Chat & Comments

Pricing
Free plan available. Free trial available.
Rating
5.0 (2)

Customers hate talking to AI. That's why Kolton exists.

Today's AI Chatbots sound stiff, scripted, obviously a machine. Kolton Agents are something else. Personalized Agent that replies like a real CS or Setter, reads your orders, stock, and data, and knows if a shopper is ready to buy or just needs help. It sells to the first and supports the second, in whatever language they wrote in, in your DMs and comments on your posts and ads. Avoid missed sales in your DMs, or abusive comments draining revenue, all handled by one agent in one place.

Today's AI Chatbots sound stiff, scripted, obviously a machine. Kolton Agents are something else. Personalized Agent that replies like a real CS or Setter, reads your orders, stock, and data, and knows if a shopper is ready to buy or just needs help. It sells to the first and supports the second, in whatever language they wrote in, in your DMs and comments on your posts and ads. Avoid missed sales in your DMs, or abusive comments draining revenue, all handled by one agent in one place. more
  • Human-voice AI: Replies that sound like a real person on your team.
  • Sells and supports: Personalized Setter and CS in one.
  • First Comment Agent: Manages Social Media and Ad Comments 24/7.
  • Copilot Assistant: Your personal Ecom Expert.
  • Mobile app: Keep track of every inbox from your phone, anywhere, anytime.

Languages

German, Croatian, Serbian, Bosnian, English, Spanish, and French

Works with

  • E-mail
  • Instagram
  • Messanger
  • Telegram
  • Website
  • WhatsApp

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • 50 AI messages/ month
  • AI live chat
  • Widget customization
  • DFY trained and personalized agent

Starter

$49 / month

or $470/year and save 20%

Features

  • 400 AI messages/ month
  • Everything from Free
  • Instagram and Facebook Channels
  • Kolton AI Copilot
  • Shopify Commerce Assistant
  • Private Community

14-day free trial

Pro

$249 / month

or $2,240/year and save 25%

Features

  • 3,000 AI messages and comments / month
  • Everything in Starter
  • All channels: email, WhatsApp, Messenger
  • AI replies to comments on posts and ads
  • Personalized follow-ups and cart recover
  • Daily store improvement analysis
  • Team seats and shared inbox
  • Private customer support manager

14-day free trial

Max

$1,197 / month

or $9,340/year and save 35%

Features

  • 15,000 AI messages and comments / month
  • Everything in Pro
  • Custom SOP workflows the agent follows
  • Multi-store connection
  • Dedicated onboarding and agent training
  • White-glove service
  • Dedicated human customer suppor managers

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (2)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 30, 2026

Using Kolton has been a great experience. We've been runnning a few brands for 15+ years. We've always had dedicated CS reps and pride ourselves on providing a very high-quality personalized approach to our interactions with our customers. So, it's been really hard to embrace this new wave of Ai chatbots. But, Kolton offered us the ability to train the model based on our communications with our customers. Over the last few months, I've been trying out the agent and it's done a very good job at responding to our customers in a convincing way. In addiiton, I like the fact that you can have full control over when the agent does work and when it is neccesary for a human to step in. Kolton has not fully replaced our CS team yet, But, it's definitely doing a very good job handling the majority of issues while requiring very minimal human involvement.

Healthy Animals 4Ever
United States
About 2 months using the app
September 26, 2026

Kolton has literally been a game changer for handling customer support (wish I knew about it sooner) It removes margin for error that can happen when relying fully on VAs and hits response times we just couldn't hit manually. For any e com brand that wants better customer experience, it's is an absolute must have in 2026.
highly recommend it to, it cut our costs by more than half!!!

LUSTRIQA
United States
About 2 hours using the app

Support

App support provided by Concept Vision Technology LLC.

Developer

Concept Vision Technology LLC

30N Gould St Ste R, Sheridan, WY, 82801, US

Launched

August 3, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, store credit, Shopify Payments, Online Store, Shopify admin

  • View customers

    Customer data

  • View products

    Inventory, products, collections

  • Edit orders

    Order fulfillments, all order history for the last 60 days

  • Edit discounts

    Discount codes and promotions

  • Edit store credit

    Store credit account transactions

  • View Shopify Payments

    Shopify Payments disputes

  • View Online Store

    Online Store pages

  • View Shopify admin

    Legal policies

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