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Unjustified hidden charges for an unused app! They charged me £160+ every month for 6 months automatically. I NEVER even set up or used the app—the dashboard remains completely disconnected. Zero pricing transparency and terrible support. I am demanding a full refund and reporting this to Shopify. Stay away!

They charged me without knowing it and i cannot contact the customer support. I want a refund now

Cobrança abusiva. Em dólares e ainda foi Duplicada ,cobrando dois meses junto no meu cartão , perde até a confiança em deixar o cartão cadastrado na shopify , creio que vou pra outra plataforma isso que eu nem faço vendas ainda … muito menos pelo Facebook

I have been charge out of no reason and their is no support to handle this problem.

1 start rating added qty to 5 start. bravo for being trick little a hole. Good try charging me for no orders on day 1 5 seconds into install. not to smart. Maybe go back to school and get more education. Nov 19 5 start review gives bull example of consumer talking about server reliability lol. How does a consumer have access to server activates to even judge. lol. Every one star review talks...

they charged me a lot for nothing..... fuckers

I've never seen such bad support. This is the worst support ever.

AdTrace charged my Shopify store without my explicit consent and even before any AdTrace account was connected. I first noticed the charge on my Shopify invoice and only then checked which app caused it. At that time, I could only link an account after the charge had already occurred, meaning billing started without me ever setting up, activating, or approving the app. This is extremely suspicious...