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Aircall ‑ AI Voice & Messaging icon

Aircall ‑ AI Voice & Messaging

Get Black Friday ready with unlimited AI Voice Agent minutes

van Aircall · Gelanceerd: oktober 2022

4.4 (5) op Shopify
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AI Voice Agent for e-commerce. Get order context on every call, automate WISMO and returns, and recover abandoned carts in Shopify. Trusted by 24,000 Customers.

Download in Shopify →

Over Aircall ‑ AI Voice & Messaging

Aircall woont in uw Shopify-winkel. Zodra een klant belt, ziet uw team direct hun naam, eerdere bestellingen en trackingnummer. Geen tab-switching, geen vragen klanten om zichzelf te herhalen. Klik-naar-bel vanuit een Shopify-contact. AI Agenten behandelen de orderstatus, retourneren en FAQ's na uren, waardoor altijd-on beschikbaarheid. AI Acties trekt live Shopify gegevens mid-call, antwoorden in real-time, en logt de follow-up automatisch in. SOC 2 Type II, 99.95% up time, Live in minutes.

Laatst geverifieerd: November 1, 2026 · Fresh

App-details

Ontwikkelaar
Aircall
Categorie
Store management
Prijzen
Betaald
Gelanceerd
oktober 2022
Beoordeling
4.4 (5) op Shopify

Belangrijkste functies

  • 38 languages with custom voices
  • FAQs, custom caller intake questions
  • Trigger-based outbound calls & voicemail
  • Per-agent performance dashboards
  • AI transcripts
Integraties met:

Gorgias Hubspot Richpanel Salesforce Stripe Zendesk

3 abonnementen · gratis proefperiode van 7 dagen

AI Voice Agents

$100/month

Essentials

$120/month

Professional

$210/month

Abonnementen en prijzen zoals vermeld in de Shopify App Store.

Beoordelingen en reviews

gebaseerd op 6 Shopify App Store-reviews

Gebruik de pijlen om afzonderlijke reviews te lezen

We have been using Aircall for a while now as a dedicated phone solution for our customer service team, and it’s been a great fit for what we need. The Shopify integration is simple, but honestly that’s one of the things we like about it. When an existing customer calls, their information can be recognized right away, allowing our team to provide a more personalized experience from the start. We...
— Knockaround
Needed a dedicated softphone experience as we grew out of Gorgias' in-built functionality. Spotify integration is light - but to be honest it doesn't need any more for us. If a customer's details are saved in Shopify, their name is listed as the phone rings and we can provide the customer with the personalised touch of calling them by their name. From the call view, we are provided with a link to...
— Mr. Logs
Switching to Aircall for our Service-Hotline was one of the best decisions we could make. Aircall offers us plenty of usefull features for working more efficiently and to offer our customers a good experience by reaching us through phone. Further the contact and communication with the Aircall team itself has been very pleasant and kind. We are very happy to have made that switch
— Naturbummler
Misleading Billing and Unresponsive Support – Do Not Recommend Aircall charged my account for additional users that I did not have. I reviewed my dashboard carefully and confirmed the actual number of active users. I contacted their support team multiple times, provided explanations and evidence, but they refused to acknowledge or remediate their billing error. I would strongly caution other busin...
— BulbAmerica
This was a terrible experience. They promise the world and cannot even deliver a rock. We only went with them since they were supposed to integrate with our service desk software. Never got to try it since their service never worked after 6 months of service. Our previous phone company quickly setup our caller ID, so when we called people, our number showed up on their cell phones. After 6 month...
— Wildcrafted Beauty
We tried using Aircall for 1 week after switching to it from a competitor. It was missing plenty of features that should have been mentioned to us. After reaching out to them for support, we received no answer after 5 business days. We tried to cancel our contract amicably, but Aircall chose to answer with the following: "We understand your concerns and reasoning behind your decision. As you ar...
— Wheelwiz

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