AMP Australia Post Shipping

We've been using the Addition/AMP app for years, and enjoy its ease of use. The support has always been prompt and helpful - thanks to Siobhan for her help yesterday in getting me up and running again quickly. We'd love to see a few areas streamlined in the future, for example, being able to view/print the labels and manifest without having to download them. Look forward to seeing what changes th...

UPDATE 22nd August 2026 The new team, Siobahan and Anoop have got Addition back on track, with prompt support. Most issues are only very simple things, so by checking your mass's in Shopify and volumes in Addition, you can rule out most issues. Otherwise it's most probably getting the packaging correct for the dimensions of the item's you're sending. My advice is make the mass reasonably large, so...

Very happy with recent support provided by Siobhan Turton! Great app and would recommend.

A big thanks to the new team at Addition. Anoop and his guys have been great in getting the App back to where it was. Great service!

Helpful customer service!

Thankyou to the support team for their fast response. We had a problem making labels, but within 10 minutes we had a technician looking into the problem. Resolved within 20minutes. Very happy customer!

We've been using the Addition app for several years and have rarely experienced any issues. A few weeks ago, we encountered a problem where our shipping rates were no longer displaying correctly. Anoop was helpful throughout the troubleshooting process. He took the time to investigate the issue, identified the root cause, and helped resolve it. We really appreciate the support. Thanks again.

2026 Update: Still loving this app, support got back to me today quicker than ever! Love this app and the support team! Integrates seamlessly with our Shopify and whenever I have an issue the support team are always there to help look into my problem and come up with a solution. If you’re looking for an Australia post plug-in, this is the one!

Great app once configured, but support needs improvement We have used Addition for several years and, once correctly configured, the app works very well. It reliably displays our Australia Post eParcel rates at checkout and gives us the flexibility we need for products with different sizes and packaging requirements. However, I do need to be honest about the support experience. Recently, we had...

We've had some incredible help from the team at Addition recently, specifically Laura who has guided us with some very helpful information on the recent changes with Australia Post Shipping to the US. Can't recommend them enough. Thank you!

Finally found an app that does what we intended from the start in a semi elegant way of forwarding customize shipping rates to our customers particularly when we have a wide mix of parcels being sent. What truly sets this company apart for us is the exceptional service provided by Laura. She takes full ownership of her work, which shows in her seamless communication, flexibility in accommodating o...

Can't recommend these guys enough! Their customer service is on point - they responded to my email within minutes. They proactively resolved my issue and provided me feedback on what the issue was and how to avoid it in the future (my issue was self-inflicted). As a Busy business owner, it was so refreshing to have received a response so quickly with my issue already resolved!