CustomerGenius

Multiple discount abuse detection with automated refunds

van homedoctor LLC · Gelanceerd: oktober 2024

5.0 (4) op Shopify Built for Shopify

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Detect customers reusing discounts with multiple emails. Auto-refund fraud before orders ship.

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Over CustomerGenius

CustomerGenius helps Shopify merchants catch customers who create multiple email accounts to reuse discount codes and free product promotions. Every discounted order is scored against prior orders across email, phone, shipping address, billing address, and name. Flagged orders can be held for manual review or automatically cancelled and refunded before they ship, or simply trigger an email alert. A customer blocklist also handles known bad actors. Integrates with Recharge and ShipStation. Catches customers reusing discounts across multiple email accounts Choose between email alerts, held orders, or automatic refunds Integrations with Recharge and Shipstation Meer tonen Minder tonen

Laatst geverifieerd: July 17, 2026 · Fresh

App-details

Ontwikkelaar: homedoctor LLC
Categorie: Store management
Prijzen: Betaald
Gelanceerd: oktober 2024
Beoordeling: 5.0 (4) op Shopify

Belangrijkste functies

Up to 2,500 orders
2,501 to 5,000 orders per month
Above 5,000 orders

Integraties met:

Recharge, Shipstation

3 abonnementen · gratis proefperiode van 14 dagen

Starter Plan

$9.99/month

Pro

$19.99/month

Elite

$29.99/month

Abonnementen en prijzen zoals vermeld in de Shopify App Store.

Beoordelingen en reviews

gebaseerd op 4 Shopify App Store-reviews

Gebruik de pijlen om afzonderlijke reviews te lezen

Very useful app and incredibly responsive customer service!

— Tally's Ranch

Amazing app, and amazing team! If your store offers first-time customer discount codes, you need the Customer Genius app! We use first customer discounts, and they're getting a LOT of abuse, customers creating throw-away email accounts in order to continually order using new customer codes. This app is a godsend, as are the dev team! It works like a charm, and every feature request I've come up...

— Cworks

This is a brilliant app that is much needed in the Shopify app store. I highly recommend it as its working great so far and the support has been great too.

— Joonya AU

We've been using this app for a few months now and are really happy with it. The customer service team is quick to respond and genuinely helpful. Since integrating the app, we've been able to identify and prevent a few cases where discount codes were being misused by customers creating multiple accounts with different names or emails. One feature we particularly appreciate is the flexibility, you...

— Elena Bath and Body

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