Ernest: AI Customer Support

AI support agent that surfaces insights about your store

van Ernest · Gelanceerd: juli 2026 · Gratis abonnement beschikbaar.

5.0 (4) op Shopify

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Ernest is an AI support agent for Shopify stores that answers shoppers' questions — orders, returns, and products — from your store data, right out of the box

Download in Shopify →

Over Ernest: AI Customer Support

Het runnen van een kleine winkel betekent het beantwoorden van dezelfde vragen de hele dag: waar is mijn bestelling, hoe kan ik dit retourneren, is dit terug in voorraad. Ernest leert uw pagina's, beleid en producten, dan beantwoordt ze in uw chat widget, geen workflows om op te bouwen. Met de bevestiging van de klant annuleert het bestellingen, begint retourneren en geeft restitutie, en geeft wat het niet kan beantwoorden aan uw team. Voordat ga live, opnieuw afspelen tickets en lees elk antwoord. Dan toont het de gaten in uw winkel gebaseerd op de interacties

Laatst geverifieerd: August 12, 2026 · Fresh

App-details

Ontwikkelaar: Ernest
Categorie: Store management
Prijzen: Gratis abonnement beschikbaar
Gelanceerd: juli 2026
Beoordeling: 5.0 (4) op Shopify

Belangrijkste functies

100 conversations, lifetime
Never expires, no card needed
1 knowledge source
500 conversations/mo
10 knowledge sources

Integraties met:

Email Facebook Instagram WhatsApp

4 abonnementen · begint gratis

Free

Gratis

Starter Plan

$49/month

Growth Plan

$149/month

Scale Plan

$299/month

Abonnementen en prijzen zoals vermeld in de Shopify App Store.

Beoordelingen en reviews

gebaseerd op 7 Shopify App Store-reviews

Gebruik de pijlen om afzonderlijke reviews te lezen

Easy installation process. The multilingual support (we ship internationally) has been seamless. and the devs were quite responsive

— LittleAngelDreams

Switched over from a per-resolution based chat agent, migration was easy and costs should be lower long term

— The Frazzled Flame

Being able to see re-occuring issues in my store was quite useful, was able to use that feature to change my listings. Wish it would go a bit further in the recommendations but overall no complaints

— noblehavenpetcare

The product was intuitive to use, a lot of my customers reach out on whatsapp and messenger so having that integration was helpful. I did have to spend some time tuning it to speak in a way that I liked, but once I did it worked well

— Black Dove Apparel

The team helped me get set up and were very responsive with any questions I had. I was able to get it live and functional on my store within the same day I stalled it.

— Linssan Inc

Ernest has been a great addition to my Shopify store. It's easy to use, reliable, and has helped streamline my daily workflow.

— The Sunnah Store

We have been using Ernest with our store, and it has been a great addition. The answers it provides are accurate. I also enjoyed being able to run simulations to fine tune the chat

— Chris Edward

Overzicht 1 / 7

Uitgelicht in Best Store management Shopify apps

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