HelpDesk for Ecommerce support

Automated help desk for smart, team-based ticket resolution

van Text · Gelanceerd: januari 2021

1.0 (1) op Shopify

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Help desk ticketing system to easily manage multiple communication channels and customer relations.

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Over HelpDesk for Ecommerce support

HelpDesk.com centralizes all emails, website forms, chats, and more into one secure inbox, maximizing support excellence. Automations and AI allow for rapid, multichannel responses so no one is left waiting. HelpDesk.com integrates easily with your preferred apps, fitting right into existing processes. Advanced teamwork features improve work organization and influence response times. Access to customer purchase history lets you personalize responses, build trust, and foster long-term relations. Use solid collaboration HelpDesk.com features to solve client cases together. Automate ticket resolution with HelpDesk.com rules and macros to save time. Use HelpDesk.com AI to sum up any lengthy ticket and refine texts to fit you. Customize your message layout to respond professionally and stay consistent. Track customer insights using the shopping history in the HelpDesk.com ticket. Meer tonen Minder tonen

Laatst geverifieerd: July 17, 2026 · Fresh

App-details

Ontwikkelaar: Text
Categorie: Store management
Prijzen: Betaald
Gelanceerd: januari 2021
Beoordeling: 1.0 (1) op Shopify

Belangrijkste functies

Paid users with admin or agent roles
Unlimited free viewers
5 teams
5 forwarding addresses
5 reply addresses

Integraties met:

ChatBot, Checkout, LiveChat, Salesforce, Slack, Zapier

2 abonnementen · gratis proefperiode van 14 dagen

Team

$34/month

Business

$59/month

Abonnementen en prijzen zoals vermeld in de Shopify App Store.

Beoordelingen en reviews

gebaseerd op 1 Shopify App Store-reviews

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Pricing is very miss leading. Charge per agent and even on up charges like Slack integration is per user. For a newer APP with no reviews here their strategy seems to miss the mark.

— Panda Motorworks

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