IssueDesk

Track, manage, and resolve order issues in one place.

van Fantasium Media · Gelanceerd: mei 2026 · Gratis abonnement beschikbaar.

0.0 (2) op Shopify Built for Shopify

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Log and resolve order issues like damages, returns, and anything else directly in your admin panel.

Download in Shopify →

Over IssueDesk

Managing order issues through spreadsheets, sticky notes, or emails slows your team down and frustrates your customers. IssueDesk brings issue tracking directly into your Shopify admin so nothing falls through the cracks.When a problem comes in, create an issue in IssueDesk - it is automatically linked to the Shopify order. Categorize it, set a priority, assign it to a team member, and track it through to resolution. Every update is logged in a timeline so your whole team stays in sync. Link issues directly to Shopify orders and select affected line items Dashboard showing open issues, overdue follow-ups, and urgent items Assign issues to team members with automatic email notifications Add notes with @mentions to collaborate and keep your team in the loop Custom categories, statuses, and fields to match your workflow Meer tonen Minder tonen

Laatst geverifieerd: July 21, 2026 · Fresh

App-details

Ontwikkelaar: Fantasium Media
Categorie: Marketing & conversion
Prijzen: Gratis abonnement beschikbaar
Gelanceerd: mei 2026
Beoordeling: 0.0 (2) op Shopify

Belangrijkste functies

10 open issues
Email notifications
Editable categories
50 open issues
CSV export

Integraties met:

Shopify Admin

4 abonnementen · begint gratis · gratis proefperiode van 14 dagen

Free

Gratis

Starter

$9/month

Pro

$29/month

Business

$79/month

Abonnementen en prijzen zoals vermeld in de Shopify App Store.

Beoordelingen en reviews

gebaseerd op 2 Shopify App Store-reviews

Gebruik de pijlen om afzonderlijke reviews te lezen

This is a game changer for our customer service team! We are able to all know what is going on at all times. In one place and how urgent issues are. I love being able to tag people to bring items to their attention! This is a great 10/10 app!

— Mintwood Home

I truly cannot recommend IssueDesk enough. Not only is it extremely affordable, it’s super user friendly, the support team are so fast with responses, and its developers actually care for its users and take suggestions and feedback seriously. The new option to add attachments to issues is flawless, and being able to configure categories, statuses and add custom fields is great! Honestly, I cannot...

— Hey Paper

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