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Login as Customer: Support icon

Login as Customer: Support

Log into any customer account to provide real-time support

van Magefan · Gelanceerd: maart 2022 · Gratis abonnement beschikbaar.

4.3 (20) op Shopify Gebruikt door 308 Shopify-winkels

Bekijk welke winkels het gebruiken — per land, co-installaties en concurrentiegaten → Ontgrendel met Pro

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Log in to customer accounts from admin panel to deliver faster customer service. Prepare shopping carts, place orders, fix issues, and more. ALL IN ONE CLICK!

Download in Shopify →

Over Login as Customer: Support

Worstelen om klanten te helpen wanneer u niet kunt zien wat ze zien? Met deze app kunt u inloggen op een klantaccount direct vanuit uw Shopify admin (of een CRM of helpdesk). Zorgen voor snellere real-time klantenondersteuning door het voorbereiden van karren, het plaatsen van bestellingen, het repliceren van problemen en het begeleiden van checkout. Geen vragen meer om wachtwoorden. Geen vertragingen meer. Gewoon snellere resoluties. GEEN NODIG VOOR SHOPIFY PLUS De app past zich aan uw winkelplan aan met behulp van meerdere inlogmethoden (Multipass, permissies, of wachtwoord resetten).

Laatst geverifieerd: September 19, 2026 · Fresh

App-details

Ontwikkelaar
Magefan
Categorie
Marketing & conversion
Prijzen
Gratis abonnement beschikbaar
Gelanceerd
maart 2022
Beoordeling
4.3 (20) op Shopify

Belangrijkste functies

  • Up to 10 customer logins/month
  • Limited login history
  • Basic API access
  • Supports legacy & customer accounts +B2B
  • Multipass compatible (not required)
Integraties met:

Shopify Admin

2 abonnementen · begint gratis · gratis proefperiode van 14 dagen

Basic Plan

Gratis

Pro Plan

$39/month

Abonnementen en prijzen zoals vermeld in de Shopify App Store.

Beoordelingen en reviews

gebaseerd op 16 Shopify App Store-reviews

Gebruik de pijlen om afzonderlijke reviews te lezen

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— Veterinarian Recommended Solutions
This app is a lifesaver when it comes to understanding customer issues. It has consistently worked flawlessly, and I've never had to contact the developers for support. The implementation is exceptionally well thought out and makes troubleshooting quick and effortless.
— The Turmeric Co. B2B
I get support even though I'm on the free plan. A nice way for Magefan to make sure their tool fits in our stack and show how much they care. Nicely done.
— Winzer
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— Pickett Brass & Blackburn Trumpets
wounderful customer support App!
— HD Brows | NOUVEAU LASHES | BIO Sculpture Shop by UNEW DE/AT
Incredible Support for Shopify – Highly Recommend! We recently worked with Magefan to improve some functionalities on our Shopify store, and the experience was absolutely fantastic. The team went above and beyond to deliver exactly what we needed — fast, efficient, and with great attention to detail. A huge shoutout to Viktoriia, who was exceptionally helpful throughout the whole process. Her pr...
— Lazy Susan
The app does exactly what we need it to and the support / app team are superb and extremely responsive. When we raised an enquiry about a functionality issue we were having, the Magefan team were on it immediately and rolled out the feature within a few weeks!
— LS EU Production
Works very well. We went with the Pro Plan. It allowed for direct login within, forcing the sign-in that most reviews complain about. It works smoothly with both legacy B2C and the new B2B customer models.
— Youfoodz Wholesale
CANT LOGIN AS CUSTOMER
— Cubitts
Didn't give us what we wanted. It prompted to seek approval from the customer. Very dependant on the type of Shopify plan which is disappointing.
— alt.
This app don't work. I got my own login name and password when I try to log in to a customer. I don't think you have tested this. Also not serious to give a 5 star from your own develop dep.
— jsonsweden.com
waste of time, switching to customer account , then is logs you out. why did you even make this app :) waste of time. as admin you would like to login to any account without the problems your app creating.
— KEYS4LESS
Unfortunately, the app didn't work for me. Tried logging in as customer and it kept taking me to a page where I had to login. I've used services like this before, and never had to re-login. I contacted support and have not gotten a response in 5-days.
— Gospel Musicians
Works great out of the box. Just need to make sure you have a shopify plus account and to turn on multipass.
— HumanN
Can't say enough good things about this app and it what it has enabled us to do immediately upon installation. It's all cheers from our Customer Service department which can now effectively assist customers with login issues, cart issues, discount testing, etc. Excellent!!
— MDaemon Technologies, Ltd.
Works great on my new website. Just added it a few weeks ago and already helped customers to make sure they are purchasing the correct items. This app really helps me give my customers extra customer service.
— Melon Studio

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