Omniva shipping

Absolutely terrible app and an even worse customer support experience. This is honestly one of the most frustrating Shopify apps I have ever had to deal with. Nothing works properly when you actually need it. The app constantly has problems, disappears, fails to load, and basic shipping functions that should take seconds become a complete nightmare. We have wasted hours trying to get this thing w...

Simply not working

empty

Apple pay DOESN'T WORK when selecting pick up point. Please fix ASAP

Not working, install and thats all...

3 times tried to setup first steps and after adding all information, pricing and making all the setups, clicking "save" and getting back to "login page"

Dear Omniva IT Department, Please change the developer for the Shopify Omniva plugin. During high traffic periods on the Shopify e-store, the plugin fails to generate addresses and shows an error to customers. Entering the same address multiple times (5-6) results in errors. Today, the app displayed the message: "We're sorry, but something went wrong. If you are the application owner, check the...

Not working at all. Just not logging it and that's it.

not working

App was working, then not working anymore for a while as they were updating it. Then working again with a new unfriendly interface. Broken again for a time forcing us to contact clients to ask delivery pakomat prefered. Then working again. It feels not to serious. The only reason we use it in baltic region is because of its wide use there. But a bit of a pain to work with this app.

Very bad, we were forced to update to this version of the application, and it is just straight up not working. Not talking about design and UX choices, those are horrible in their own league (After label generation you need to select "generated" to print label for the order, instead of label being opened after generation...) We are not even able to download generated labels, you press the button,...

App not generating labels, duplicating orders, errors when editing and saving. The old app at least was working. This is unacceptable because we have 1000+ orders each month and we can't just manually create all orders.

If the old version was not very user friendly, then this time it's even worse because the manual is the old one with one new sentence. Looks like everything was done in a rush and they haven't tested it themselves. Customer support reply to my question that there are errors was: Please check if you added Omniva API to your module settings. Wow. Not to mention that the user manual for using the app...