CWILL Returns & Exchanges

Returns and exchanges that bring in profits by CWILL

van Channelwill · Gelanceerd: juni 2023 · Gratis abonnement beschikbaar.

4.9 (453) op Shopify Gebruikt door 1,936 Shopify-winkels Built for Shopify

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Returns that turn to profit by incentivizing exchanges and providing a self-service returns portal.

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Over CWILL Returns & Exchanges

CWILL Returns biedt een duidelijke, flow-based oplossing voor het verwerken van alle retourneren en retourneren en uitwisselen verzoeken van klanten. Winkeleigenaren kunnen flexibele retourneringsvoorwaarden en retourneringsregels creëren voor verschillende producten op basis van verschillende scenario's. Klanten kunnen eenvoudig retourneren en verzoeken uitwisselen via een ingesloten publieke returns portal op de storefront en blijven op de hoogte van hun retourneren status via geautomatiseerde e-mailmeldingen. Exchanges voor verschillende items en flexibele terugbetalingen (tegoedwinkel, cadeaubon) Self-service retourneert portal en e-mailmeldingen om klanten loyaliteit te stimuleren Onbeperkte carrier integraties voor betere retourlabels en gratis pick-up ondersteuning USPS, UPS, Sendcloud, Shippo, DHL, ShipStation, FedEx, DPD, en Evri Built for Shopify & Auto-tracking retourzending status Meer tonen Minder tonen

Laatst geverifieerd: August 8, 2026 · Stale

App-details

Ontwikkelaar: Channelwill
Categorie: Orders & shipping
Prijzen: Gratis abonnement beschikbaar
Gelanceerd: juni 2023
Beoordeling: 4.9 (453) op Shopify

Belangrijkste functies

6 returns per month
Manage returns in one place
Branded return page
Return labels
Flexible return windows

Integraties met:

CWILL Order Tracking Canada Post Checkout Customer accounts DHL FedEx Hermes UK Shopify Admin USPS

4 abonnementen · begint gratis · gratis proefperiode van 14 dagen

Free

Gratis

Essential

$29/month

Professional

$99/month

Enterprise

$299/month

Abonnementen en prijzen zoals vermeld in de Shopify App Store.

Beoordelingen en reviews

gebaseerd op 51 Shopify App Store-reviews

Gebruik de pijlen om afzonderlijke reviews te lezen

Thank you so much! Everything went smoothly, and Nora was extremely helpful throughout the setup process. Everything worked perfectly.

— VXB Bearings

We’ve been using CWILL Returns & Exchanges for a while and couldn’t be happier. The platform is intuitive for both our team and shoppers. Creating custom return rules is effortless, and the automated workflow drastically reduces back‑and‑forth emails with customers. It is a must‑have app for any Shopify store handling returns.

— Jelenew

empty

— Colorimetry Lights

Muy atentos

— ADS Running Shop

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— Pirate Worldwide

Just switched over from Loop Returns and I wish I did it sooner. Their onboarding had me stuck for weeks. Here I installed the app and was basically set up the same afternoon, mostly thanks to the live chat support. Mig answered every question I threw at her: custom badges, auto approval, how exchange orders sync back to Shopify, return shipping fees, all of it. When I hit a wall building my auto...

— Wyld Chics

Mig was incredibly helpful in getting the CWILL app set up for our store. She was patient, knowledgeable, and guided me through the entire process step by step, making sure everything was configured correctly. She answered all my questions quickly and made what could have been a complicated setup very easy. Excellent customer service — highly recommend!

— Voisson

CWILL’s handling of our billing complaint has been unacceptable. We pay for an automated returns service, yet have spent considerable time chasing explanations for recurring carrier adjustment charges and repeatedly pushing for the full problem to be investigated. Basic questions remain unanswered, and we still have no clear timetable for completing the review or preventing further avoidable cost...

— A Farley Country Attire

Worst customer service ever. Avoid this app! Their customer service is a total mess. They told me they’d get back to me in 2 hours, but instead, they emailed me for an RMA number after just 21 minutes. When I didn't reply within 5 minutes, they just closed the case. Also, be warned: they never refund unused return labels. When I threatened to file a claim and report them to Shopify, they offered...

— SaltTree

great help

— AYARA

Had to get in touch with support to get the design section unlocked to get my logo uploaded ,and i got Mig who was very quick and polite, quick support and so far the app easy,also needed some cutomizing to match my site,and they have put in a request and brand colours recommend yes

— Urban Street Clothing

Great customer service

— Atacz

Excellent, Fast and Helpful Thank you Daisy and Halsey

— VAULTBAG

This app has the best support I have ever seen. They respond incredibly fast and accurate. No AI slop, direct human support and instant. The features are amazing I don't have anything bad to say about this app, I truly recommend it.

— Miamara