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The support team has been exceptional, responsive, knowledgeable, and quick to resolve any questions or issues. Their assistance made the entire setup process seamless.

Great support experience. I asked if it was possible to show the pre-order shipping information in the cart, since customers could easily miss it before checkout. Although it wasn't something the app supported initially, the team implemented a new feature that lets me add custom cart labels for individual products and customize the pre-order button text. They were quick to respond, easy to commun...

We've had a great experience with this pre-order app. It's easy to set up, works smoothly, and has all the features we needed for managing pre-orders. The support team has been exceptional, responsive, knowledgeable, and quick to resolve any questions or issues. Their assistance made the entire setup process seamless. Highly recommended for anyone looking for a reliable pre-order solution with o...

I had an excellent experience with customer support today! The agent was prompt and attentive, quickly addressing the issue I faced with my website's preorder errors. They not only resolved the problem but also provided valuable insights into managing exchange rates for international clients. I appreciated their guidance on troubleshooting browser issues, which turned out to be a simple cache prob...

We had an issue where the preorder button was just showing a loading spinner and not working on our products. I contacted support, and they quickly understood the problem and fixed it really fast. Everything is working fine now. The support was smooth and helpful. Really happy with the experience! Highly recommend their support team for their exceptional service!

Great atention, so helpful

I have been using this app in my store for almost three years. It is very user-friendly. It syncs/works well with Shopify, too. Not all apps do, so this is something that is very helpful to us business owners! The pricing is also very reasonable. This has been a game-changer for my store, helping keep revenue flowing from sold-out products. The settings within the app also make it very clear to...

I’ve been using this app for several years now, and I absolutely love it. The app works great, but what really stands out is the support. Every time I had a question or ran into an issue, the team responded quickly and professionally, always asking for clear details and screen recordings to resolve things efficiently. They really listen to their customers and even adjusted my pricing plan to bett...

We like the App. It helps generate sales for us. We use it for products that we have low inventory and can get it restocked quickly. Very very good customer support. Ben

Hello Eva, i wish you a great, relaxing christmas Time. I updated the delivery note. Thank you Regards, Eva

quick customer service support, love this app for my brand

I recently had an outstanding experience with the customer support team. When I encountered a hiccup with a promotion related to pre-order items, I reached out for help. The agent was incredibly understanding and responsive, assuring me that they would address the issue promptly. They kept me updated throughout the process and even followed up after the problem was fixed. Highly recommend their su...

perfect

UNREAL software, super easy to use and fantastic fast chat service for any issues you might have!, my pre order button had a metafeild issue and they had it sorted in 5 minites! what more could you ask for. 1000% worth the download. great to be back to making pre orders! THANKYOU!