GeoStock ‑ Store Locator

Accidentally deleted our busiest location. Support restored it from their Backup system within two hours. All stock configuration, custom messages, and traffic data came back. They also moved the delete action behind a confirmation dialog on our account. Crisis management was handled swiftly and preventively.

Online-only products were showing the stock widget unnecessarily. Support configured a product tag filter — anything tagged 'online-exclusive' hides the in-store widget. Keeps the product page clean for items that will never be in a physical store.

Wanted to change the stock indicator colors to match our brand. Support showed me the full color customization panel — I replaced the default green/amber/red with our brand blue/purple/gray. The widget now feels native to our site. Every color, including the text on colored backgrounds, is adjustable.

Multi-timezone locations were using a single time zone for open/closed status. Support configured per-location time zones so our Pacific Coast stores show Pacific time and our East Coast stores show Eastern. The open/closed indicator is now accurate for every location regardless of the customer's own time zone.

Two brands operating from the same physical locations needed separate widgets. Support created two widget instances, each filtering by brand tag. Customers on Brand A's site see Brand A's stock at shared locations, and vice versa. The physical locations are shared but the digital experience is separate.

Great app and Great Support

Product bundles were showing incorrect stock because the widget checked components separately. Support enabled the bundle awareness mode that calculates availability based on the lowest-stock component. A bundle of 3 items now shows 'available' only if all 3 components are in stock at that location. Accurate representation of what customers can actually buy.

Asked about showing real-time open/closed status per location. Support configured the store hours feature with per-location schedules. Each location now shows 'Open until 9 PM' or 'Opens at 10 AM tomorrow' alongside stock data. Customers stopped driving to closed stores, which was the whole point.

We sell fabric by the yard and needed decimal stock quantities. Support enabled the decimal display mode — customers see '14.5 yards available' instead of '14 yards'. Accurate to what's actually on the bolt. Niche requirement that the app handles without any workaround needed.

Merged two locations after consolidating our retail footprint. Support walked me through the merge process that combines stock records while preserving the historical data from both. The merged location inherited the customer traffic data from both predecessors. Clean transition.

POS stock updates were taking too long to reflect in GeoStock. Support tightened the webhook sync to near real-time — updates from our POS now appear in the widget within about 60 seconds. For a busy Saturday when stock moves fast, that responsiveness matters. They adjusted it without any downtime.

Stores were displaying in a random order instead of by distance. Support confirmed distance-based sorting is the default but found our account had a legacy configuration overriding it. Reset the sort order and now the nearest store always appears first. Sometimes the fix is just clearing an old setting.