Redo

Everything your brand needs. In one intelligent platform.

van Redo Tech, Inc · Gelanceerd: mei 2020 · Gratis abonnement beschikbaar.

4.9 (819) op Shopify Gebruikt door 6,827 Shopify-winkels

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Flexible tools that work great on their own, and even better together. Covering returns, order management, checkout, marketing, tracking, support, and more.

Download in Shopify →

Over Redo

Upgrade naar Redo om uw activiteiten te transformeren. Oude terugkeermethoden die winsten schaden en in plaats daarvan uw verkoop en klanten loyaliteit te verhogen met een return dekking en een uitwisseling eerste ervaring. Streamline vervulling met een slimme scheepvaart & vervulling systeem. Verhoog de klanttevredenheid en herhaal aankopen door het verstrekken van persoonlijke klantenservice met AI en self-service stromen. Drive klanten naar merklanding pagina's en bevorderen upsells via order tracking en een volledige ESP.

Laatst geverifieerd: October 22, 2026 · Fresh

App-details

Ontwikkelaar: Redo Tech, Inc
Categorie: Orders & shipping
Prijzen: Gratis abonnement beschikbaar
Gelanceerd: mei 2020
Beoordeling: 4.9 (819) op Shopify

Belangrijkste functies

Returns and claims portal
AI exchange agent for +17% exchange rate
Variant-level returns analytics
Monthly AI returns analysis report
Full customizable return flow

Integraties met:

Checkout CommentSold Customer accounts Gorgias Klaviyo NetSuite Shop Mini Shopify Flow Shopify POS Yotpo

4 abonnementen · begint gratis

Returns

Gratis

Checkout Optimizer

$10/month

Email and SMS

$10/month

Fulfillment

$99/month

Abonnementen en prijzen zoals vermeld in de Shopify App Store.

Beoordelingen en reviews

gebaseerd op 247 Shopify App Store-reviews

Gebruik de pijlen om afzonderlijke reviews te lezen

We moved our customer service, chatbot, SMS and returns to Redo, and it has made our team's day much easier. The AI chat answers from our own FAQ and passes anything it can't handle to our team with the full conversation, and the rules let us route urgent requests to the right person automatically. Checkout+ and the returns portal work smoothly for our customers. What stands out most is the supp...

— THE KRIPT

Switching to Redo was seamless and straight forward and was set up really quickly. Krista from the support team has been very quick to resolve any issues and has always got back to me promptly.

— 5poundstuff

The support team is super quick and very helpful. My problem was solved in less than 30 min! I appreciate everyone that works to make sure the continued experience is a great one. 10 out of 10... def would recommend!

— Milano Di Rouge

The team at Redo is very helpful! I'm new to the platform and they are always willing to answer my questions!

— stakt

Megan from Support was so helpful with multiple questions and setting up monthly reports on returns. Thanks, Megan!

— NAADAM

Everyone from ReDo has been wonderful and a bright light to our business. We have been running our boutique for the last 13+ years. They truly saved us with their return system. All the team has been extremely helpful from start to finish!

— MOD Boutique

Dan was super helpful and made the updates we asked for right away!

— Lady Black Tie

Great product, we have had some issues lately, but have had a good experience with customer service - Hayden is awesome, Thank you

— Rooh Collective

Redo has been an awesome switch for our team! The seamless connections between Shopify and our Inventory Management system have been great! Thank you to Sam and rest of the support team for all their help!

— Jax Athletics

Switched to Redo from ShipStation and I am so glad we made the upgrade. Competitive pricing, way more automations and filters, seamless Shopify connection, clear reporting and packer analytics, and technical support that actually gets back to me! Our amazing rep Ryan Butler sold me on Redo instantly and I love his availability. Their quick and smart team of Sam, Boston and Sadie have helped me c...

— JOAH BROWN®

We added Redo as a partner earlier this year and it been fantastic. Quick responses, great customer service and Bo with Redo support has been a joy to work with!

— Denver Modern

We couldn’t be happier with Redo! The people behind Redo are genuinely some of the nicest and most supportive people we've worked with. They're literally just one call away whenever we need help! Shoutout to Logan, Nick, Spencer and Peter who helped us with our shipping inquiry today. The software has been a game-changer for our daily operations. It helped us eliminate three steps from our daily...

— Sukli - Filipino Grocery Online USA

first impression was 5star, so many different people would contact you, multiple 'meetings' to get up and running and then once signed up the customer service tapered off big time. I had high hopes for using this software but all it really encouraged was customers to return. Our returns roughly doubled for no reason other than the returns were 'free'. Customers also expected no restocking on ret...

— Muffler Express - Canada

I would give 0 stars if I could. We uninstalled the Redo app, and a customer requested a return within the 30-day return period. The customer had paid $2.48 for Redo’s return protection/label service when placing the order. Redo refused to provide the return label simply because we had uninstalled the app. This raises a serious question: if a store receives 1,000 orders during the 30 days befor...

— O2 Leather

Great product, but customer service and support needs to improve. we have been facing issues for 3 months and its seems to not be resolved.

— Rooh Collective

All this business done was harvest all our customers details. This is a scam business and when questioned disappeared. We are launching an investigation with the authorities. DO NOT USE!!

— FETCH

Unauthorized internal outreach and aggressive upselling. Despite having an established point of contact for our merchant account, our team members continue to be bombarded with unsolicited emails pushing new features. When a vendor scrapes company directories to spam internal staff outside of established channels, it makes reliable account management difficult to maintain. .

— NovaaLab

*Be aware of their default setting!!!!! I had one large order and the buyer had the option to buy: Free Unlimited Return for $1.98 Valid in US. which was set by Redo....by default. I had to manually uncheck that option. Very annoying, so pay attention to this. And also read before installing this app, what UNLIMITED return means!!! Below was my initial review: It is the easiest app to use speci...

— Plates and Cutlery

We've had such an amazing experience with REDO so far! The onboarding process was an absolute breeze and honestly left us speechless with how smooth and effortless everything was. The app itself is incredibly easy to use and navigate, making day-to-day management of our returns/exchanges and labels so much simpler. On top of that, their customer service has been outstanding! The team is always q...

— Thread & Supply