ShieldDesk

Cut support tickets by auto-resolving order queries

van Approid Tech · Gelanceerd: mei 2026 · Gratis abonnement beschikbaar.

5.0 (1) op Shopify

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AI inbox that classifies messages, drafts replies, and auto-resolves order queries

Download in Shopify →

Over ShieldDesk

ShieldDesk automatically processes every customer contact form message. It classifies the intent, fetches real order data from your store, and drafts a professional reply. Order status queries are resolved instantly without any human involvement. Track tickets saved, hours saved, and money saved each month in the built-in savings dashboard. AI classifies every message by intent automatically Draft replies generated using real order history Order status queries auto-resolved with live tracking Spam and abuse messages detected and filtered out Dashboard shows tickets and hours you have saved

Laatst geverifieerd: July 21, 2026 · Fresh

App-details

Ontwikkelaar: Approid Tech
Categorie: Store management
Prijzen: Gratis abonnement beschikbaar
Gelanceerd: mei 2026
Beoordeling: 5.0 (1) op Shopify

Belangrijkste functies

50 messages per month
AI classification
Draft replies
1000 messages per month
Auto-resolve order queries

Integraties met:

Shopify Admin

4 abonnementen · begint gratis · gratis proefperiode van 7 dagen

Free

Gratis

Starter

$9/month

Pro

$19/month

Business

$49/month

Abonnementen en prijzen zoals vermeld in de Shopify App Store.

Beoordelingen en reviews

gebaseerd op 1 Shopify App Store-reviews

Gebruik de pijlen om afzonderlijke reviews te lezen

ShieldDesk honestly feels like having an extra support team member on autopilot. It handles repetitive queries really well and the replies actually sound natural, not robotic. Huge time-saver if you’re dealing with lots of order-related questions.

— BN Jewels

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