SHIPAID ‑ Shipping Guarantee

A super simple concept that has provided a great service to our customers and the brand, with incredible customer service and individualized support. Truly couldn't ask for more.

ShipAid has been a fantastic addition, providing great support in offsetting the cost of replacements for Lost in Transit (LIT) orders. Stefan and his team have been exceptionally responsive, providing near-instant answers to any questions we’ve raised. The integration with Shopify is seamless, and we couldn’t be happier with the overall experience. Any small adjustments I’ve needed to streamline...

Customer service is super fast and helpful. I've never had any issues! My customers appreciate this app!

The app works for our site. While there have been a few minor issues, their customer service has been outstanding—always quick to respond and resolve problems. Overall, it's a solid app.

Works great for our business!

Really good and fast customer service, above and beyond to help. Thank you guys. great product!

ShipAid has been a great addition to our website. Works as it should and the customer service team is super responsive.

Fantastic addition to our store. Boosts conversion by giving both us and our customers the confidence in purchases. The team is also responsive and helpful through every step of the install and operation. Thank you ShipAid!

ShipAid has proven to be a win-win for our customers and our business. We're able to offer a hassle-free delivery guarantee to all of our customers and it is funded by the revenue generated by ShipAid. Stefan has been extremely helpful in getting everything set up on our site and he continues to check in to make sure everything is working as we'd like. We had a few custom requests up front and t...

This is a wonderful app. Stefan and his team provide an almost immediate response to questions. It integrates perfectly with Shopify and we couldn't be happier.

The app works! So simple. The team is also really helpful if I need help with something. Thankyou. Highly recommend.

Finally, something that works right. It is "our" shipping protection plan, and it is also a revenue generator. Read the description carefully, and you will find out what I mean. Support is extra great. Thank you

I would definitely recommend ShipAid insurance. It's really easy to set up and use. The model makes a lot of sense for us and allows us to delight our customers by replacing defrosted packages quickly and easily...without costing us. That's a win-win! Plus the customer service is amazing!

The app and its features are great. It converts more than 80% and generates huge profits and builds more trust in our customers.

Processing and tracking claims was always a pain before working with Shipaid, but this app has offered much peace of mind. It's clear that our customers are feeling much more comfortable placing orders of higher value now that they know that things won't be gone for good if the order gets lost or damaged.

The app is great and seamless, and the team behind it is super supportive. Having your own managed package protection fund is the best way to go about this issue because you stay in charge of customer service. I highly recommend it.

The app has converted on over 50% of our orders up to 3%. We love it! The app owner is very responsive and follows up to ensure customer satisfaction.

This app helped us establish a straightforward approach for handling lost packages - if it's not purchased, it won't be replaced. The back-end portal with its claim submission and revenue tracking features is perfect for keeping track of our spend on replacement shipments. It looks great in the cart too. Compared to Route it is 100x better and much less expensive.

I started using this app and was pleasantly surprised to start seeing an increase in profits right away. It's amazing how straightforward and effortless it was to add shipping insurance. Keep up the great work team!