ShipMonk | Order Fulfillment

A modern 3PL for fulfillment, shipping & inventory management.

van ShipMonk · Gelanceerd: december 2017 · Gratis abonnement beschikbaar.

4.5 (97) op Shopify Gebruikt door 36 Shopify-winkels

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Growing brands trust ShipMonk's 3PL platform to master their shipping and fulfillment operations.

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Over ShipMonk | Order Fulfillment

ShipMonk’s powerful 3PL platform provides a simple solution for omnichannel ecommerce businesses of all sizes aiming to master their fulfillment challenges. Our in-house, tech-enabled fulfillment centers are supported by the most advanced order, inventory, shipping, and warehouse management software in the industry. Paired with transparent billing and leading customer support teams, with ShipMonk your business will stress less and grow more! Designed to help brands take a proactive approach to shipping and fulfillment. Take advantage of ShipMonk's heavily discounted carrier shipping rates. Dedicated Happiness Engineers make sure your account gets the support it needs. Meer tonen Minder tonen

Laatst geverifieerd: July 15, 2026 · Fresh

App-details

Ontwikkelaar: ShipMonk
Categorie: Orders & shipping
Prijzen: Gratis abonnement beschikbaar
Gelanceerd: december 2017
Beoordeling: 4.5 (97) op Shopify

Belangrijkste functies

Growing brands trust ShipMonk's 3PL platform to master their shipping and fulfillment operations

Integraties met:

Amazon, Checkout, Cin7, Gorgais, Loop Returns, Returnly, Shopify Admin, Skubana

1 abonnement · begint gratis

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Abonnementen en prijzen zoals vermeld in de Shopify App Store.

Beoordelingen en reviews

gebaseerd op 100 Shopify App Store-reviews

Gebruik de pijlen om afzonderlijke reviews te lezen

We worked with ShipMonk years ago and later decided to switch providers in an effort to stay more local to our business. Unfortunately, that didn’t work out — and it quickly reminded us how great your company truly is. We brought our business back, and honestly, you’re even better than you were before. We haven’t looked back since returning, and Anthony Presutti has been absolutely amazing. His s...

— S-FORCE™

Totally Happy with Shipmonk and its services. I particularly want to express our gratitude to happiness engineer 'Austin Yocum 'for diligently following up on given task and for all the excellent assistance provided throughout given process.

— Ayushakti USA

We used another 3PL that had confusing pricing - with Shipmonk they are upfront and easy to understand. After a six month trial, we just added another brand to their platform !!

— The Dirt - Super Natural Personal Care

Dear Tegra, Drew, and Daisi, I wanted to express my sincere gratitude for your assistance with our company's order. Adding the additional information to the shipping label required prompt action due to the order's status, and I truly appreciate your swift responses. I was very relieved to hear the information was added before the shipping label was finalized. Because of your quick and efficient...

— Venum

Outstanding service! I've been working with Shipmonk as a merchant practically since their inception. Throughout our partnership, they've consistently exceeded my expectations - always attentive, dedicated, and going above and beyond what's required. Special thanks to my incredible team at Shipmonk, particularly Anthony Presutti, the best Happiness Engineer anyone could hope to work with. Highly r...

— frenchpharmacy.com

I really appreciate the layout and ease of use of ShipMonk’s website—it makes managing logistics simple and efficient. Overall, the system works well for my business. In the past, I experienced some issues with receivings, where stock has occasionally been lost, though it often turns up later, which can also be frustrating. I also encountered some billing inconsistencies with special projects t...

— The Facial Cupping Expert

I've had a really great experience with Shipmonk. We're no longer using them because we have our own warehouse now, but I truly had no complaints. Special shout out to Anthony B who was exceptionally helpful as we were closing the account.

— House of Leon

Can't say enough good things ... top-tier performance, able to flex volumes, responsive and supportive of our business as we grow. We couldn't ask for better fulfillment partners

— Brick LLC

I've been using Shipmonk for over 5 years now and I've been very happy with their CS team, ( I had the pleasure to work with Moises G.) and it's always accurate, timely, and professional response.

— The Edwards Edge

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— RoC® Skincare

We have been working with Shipmonk for 3 months, we have some expected startup issues/growing pains and we are trying to become as efficient as possible. We have a wonderful tour and meeting with the Shipmonk team in Pennsylvania and impressed with the operations and guidance they provided.

— Abide Shop

We've been with a lot of 3PLs, and while Shipmonk is not perfect, our Happiness Engineer (hi Ryan!) is absolutely incredible and makes our jobs so much easier. He is attentive, kind, empathetic and a real problem solver. We would be lost without Ryan!

— Unbound

I had a disappointing experience, The quality of service was not up to expectations, and the handling of my inventory was poor. Following the instructions of one of the agents, I sent my products properly packed for protection. However, upon receiving the merchandise, the items were delivered incorrectly, one by one in envelopes, instead of being kept in the condition they were sent in. This not o...

— Eloisa International

Horrible customer service system. Bunch of run around and no key point of contact. Nightmare.and they use shipping companies that don't track so it says label printed and customers are pissed and think we are lying and report us for fraud. So horrible.

— KetoneAid + Hard Ketones

I used ShipMonk as my 3PL for a silver jewelry company for almost 2 years... To start with, the onboarding was really frustrating and took WAY longer than the expectation that was set. Then we spent weeks changing the processes because their fulfillment team could not comprehend the proper way to package our simple items in their boxes correctly, despite documents and videos being provided. We stu...

— Proclamation

The Shipmonk team is lazy, messy, sloppy and corrupt. They do not use FIFO for picking and packing inventory. They regularly lose goods. Their packing is outrageously sloppy, they have regular billing errors, Their inventory data is always wrong, they will never give you credit if they lose your inventory and worst of all they make it almost impossible to leave. In order to terminate a relationshi...

— Partner Program (Canada), Tina Davies Professional

No problem with the App, but awful, awful customer service. Stay far away. The service while using the app was ok. They're a little expensive, and a bit slow. But mostly good enough. When we decided to stop the service, they were a disaster. First they failed to get our inventory ready in time for pickup, then they continued to charge us after we closed our account. If our customer service...

— Pottery Awesomeness

AN UPDATE WITH ANOTHER HORRIBLE CUSTOMER SERVICE EXPERIENCE: i had to ship a wholesale order that weighs 60 lbs via USPS which normally would cost around $90 via USPS (nonnegotiated rates) , they charged me $527!!! and the insane part is that since it was a wholesale order, the cost of shipping was TBD until the package was picked up by USPS which is too late. i call to let them know to intercep...

— DR WIMA BEAUTY

I am looking forward to never having to work with this disaster of a business again. We have issues with them on a weekly basis and their support is almost nonexistent. We have been assigned new account managers several times over the past few months. Their billing is almost always incorrect, they love to charge for made-up expenses and then not be able to provide sufficient justification for them...

— Foot Cardigan

Stay away, Shipmonk has been an headache for our business for the past year. We have been working with them for over 3 years. WE had to fulfilled some of our order after 3days SLA passed, they still charge for the minimum pick fee and never give you a credit for their mistake. They shipped wrong product to one of our distributors, with hand cream. it was so poor packed that everything was damaged...

— Rejucream

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