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Shopify Knowledge Base

Customize FAQs used by AI agents to answer shopper questions

van Shopify · Gelanceerd: mei 2025 · Gratis abonnement beschikbaar.

3.5 (27) op Shopify
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View and customize the FAQs that AI shopping agents use to answer questions about your store.

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Over Shopify Knowledge Base

AI-agenten veranderen hoe mensen online winkelen.Als shoppers AI-agenten gebruiken om producten te zoeken of vragen over winkelbeleid, Shopify biedt antwoorden op basis van de catalogus en instellingen van uw winkel.Kennis Base kunt u bekijken hoe vaak de informatie van uw winkel wordt gevraagd door AI-agenten en aanpassen FAQ's om ervoor te zorgen dat AI vertegenwoordigt uw merk nauwkeurig en benadrukt wat maakt uw bedrijf uniek. Zie wat kopers vragen, zodat u kunt bieden de antwoorden die ze zoeken. View Shopify-gereed FAQ's op basis van de instellingen en beleid van uw winkel. Monitor koper vragen over uw winkel. Maak aangepaste veelgestelde vragen om een breder scala van koper vragen. Meer tonen Minder tonen

Laatst geverifieerd: September 6, 2026 · Fresh

App-details

Ontwikkelaar
Shopify
Categorie
Marketing & conversion
Prijzen
Gratis abonnement beschikbaar
Gelanceerd
mei 2025
Beoordeling
3.5 (27) op Shopify

Belangrijkste functies

  • View and customize the FAQs that AI shopping agents use to answer questions about your store
Integraties met:

Shopify Admin

1 abonnement · begint gratis

Free

Gratis

Abonnementen en prijzen zoals vermeld in de Shopify App Store.

Beoordelingen en reviews

gebaseerd op 25 Shopify App Store-reviews

Gebruik de pijlen om afzonderlijke reviews te lezen

Excellent so far. Perfect as it logs all the questions and queries so you can see what customers are asking. Then you can add your custom "FAQ's" to help the Agentic system fill in its knowledge gaps. It really simplifies the process for the front end Ai to help answer store relative and sensitive questions such as returns process, warranty, services and shipping information. I think it could...
— AutoChimp Electronics
empty
— Prince Nova Collection
Muito útil.
— Antonio_handmade
Very easy to install and use the frequently ask questions I believe are very accurate waiting to see what kind of traffic is obtained but so far very happy
— Diesel Freak
I don't know why this App gets negative reviews? Use this App for LLM FAQ's to drive more citations and traffic. Simple.
— LightsStory Chandeliers & Crystal Lighting - USA
This combination of Agentic and Knowledge Base has the potential to far outstrip Google's suite of marketing tools, and at far less cost as well. Shopify looks to be on course to compete directly with Amazon, Ebay, TikTok and the rest.
— English.Army
Very useful, works like a charm!! Great job guys
— Kano Argentina
Can I add all the FAQ's I created for Shopify Inbox without having to create them over again this app?
— Detroit Riot Club
Quite helpful and a very useful addition to our store.
— Harper Kendall
Knowledge Base still needs a lot of foundational work, especially to be used reliably with Inbox. Content hallucination. There's no control over AI hallucination, and the tool sometimes invents answers. Test-and-learn scenarios should feed Knowledge Base more broadly. Right now they seem limited to a single conversation, when they should let the AI learn to adapt to the e-commerce store in questi...
— Maison Merling
Sie ist nur auf englisch gibt keinen Stern.
— Petra's Seifenmanufaktur am Deister
The system's questions cannot be deleted, however they are always in English, ignoring the store's default language. Even if you delete the automatic response to write it in the store's language, the question is not editable.
— KARGA
Traffic from ChatGPT faded away after installing this app
— RGBKeys
empty
— DOGGER
Lack of export/import extension, all FAQ had to be added manually. No translations or localisation. Import will add 2 star and localisation another one, so for starters ok, but can be done better, especially that Shopify generates file: sitemap_agentic_discovery.xml
— DAMBAT Jastrzębski S.K.A.
Installed, and my Google Ads were disapproved due to malicious code being added to my site.
— Bavsound
It's great that Shopify finally offers this natively! Unfortunately, the app is not yet multilingual, so it's currently unusable for us.
— Revendo Staging

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