Yanet Returns & Exchanges

Automate returns & exchanges, manage refund and return labels

van Yanet · Gelanceerd: april 2023 · Gratis abonnement beschikbaar.

4.8 (272) op Shopify Gebruikt door 878 Shopify-winkels

Bekijk welke winkels het gebruiken — per land, co-installaties en concurrentiegaten → Ontgrendel met Pro

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Create and manage auto returns & exchanges, return labels, policy. Connect to all shipping carriers.

Download in Shopify →

Over Yanet Returns & Exchanges

Return and Exchange management app biedt een snelle en duidelijke flow-based oplossing om alle retour- en uitwisselingsverzoeken van uw klanten af te handelen. De eigenaar van de winkel kan vrij verschillende retour- en uitwisselingsbeleid's en regels creëren die op verschillende situaties worden toegepast op verschillende producten. Klanten kunnen eenvoudig verzoeken indienen via een ingesloten publieke portal op de site en up-to-date blijven via e-mailmeldingen. Tekst, banner en kleur op het portaal worden ondersteund om direct te veranderen, neem dan contact met ons op!

Laatst geverifieerd: September 16, 2026 · Fresh

App-details

Ontwikkelaar: Yanet
Categorie: Orders & shipping
Prijzen: Gratis abonnement beschikbaar
Gelanceerd: april 2023
Beoordeling: 4.8 (272) op Shopify

Belangrijkste functies

6 requests per month
Customizable Return Portal page
Rule & Refund/Exchange reasons setup
Exchange to the same product/variant
Refund to Discount code & Store credit

Integraties met:

Customer accounts EasyPost FedEx Shippo Shopify Admin

3 abonnementen · begint gratis · gratis proefperiode van 14 dagen

Free

Gratis

Professional

$9.99/month

Ultimate

$29.99/month

Abonnementen en prijzen zoals vermeld in de Shopify App Store.

Beoordelingen en reviews

gebaseerd op 94 Shopify App Store-reviews

Gebruik de pijlen om afzonderlijke reviews te lezen

It's a valuable app with fair pricing. It might miss some small enhancements and customisation options, but the best part is the customer service. It's available all the time and does its best to help.

— ZORYS

Great customer service

— Swivells

Great help, thanks

— appleparts.nl

empty

— Eveline Cosmetics

Great customer service!

— Day Birch

Took care of my request right away. Very satisfied with my experience:).

— K-Sea Co.

the customer services are very helpful and also this software is good

— Vesstore

Support always helpful when we need anything!

— Dragonfly

Great app!

— 4EVER STUNNING

Una app increible! La verdad la recomiendo, tienen muy buen soporte al cliente. Es ampliamente moldeable a uno. Gracias por existir Yanet

— Indy

Yanet Returns & Exchanges has been a reliable solution for managing customer returns and exchanges. The feature set is robust, the setup is straightforward, and it significantly improves the customer experience while keeping the back office organized. Support has been excellent—Liam has been particularly responsive and solution-oriented. Highly recommended.

— AGP

Doesn't send return instructions once you approve the return. You have to go back and "resend" approval email. Ive contacted them several times and have not fixed the issue.

— Souli

Leaving a review after 2 months. We patiently waited for 2 months for mere courier integration, as we were asked to do. I connected myself after 2 months, and I am being informed of inability to test a bunch of things for integration like shortage of funds in the account or KYC etc. Where I was informed this will only be a test account, now they added on to the unnecessary requirements. Additional...

— Odhanon

Sehr zufrieden! Kostenloser Plan verfügbar, perfekt für starter

— noexcse.

I needed help with removing the "powdered by" on my return page and it was such a seamless process. It was done efficiently and effectively.

— tashbijoux

The application is very good and easy to use. The support team is responsive, helpful, and professional. Overall, a great experience.

— Twiggy Shop

Todo perfecto, una pequena duda en la configuración quedó resuelta al momento. Gracias! (atendido por Liam)

— Florentino

Tracy helped me, quickly resolved the query.

— UrbanRaas

Thanks to Alex who helped me with an app detail. The service was great and I’m a happy customer.

— Maison Alto

Alex was helpful in removing the Branding Label in the widget, still setting up the app but it appears to be great so far! Update: I keep having issues with customers saying they didn't get the return instructions emailed to them when I accept the return. I have contacted support but they keep telling me that everything is working perfectly, except it isnt. For some reason the app keeps sending th...

— Dazzle Me Dancewear

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