Zendesk AI Agent By Adelante

Resolve 80% of Zendesk tickets using live orders data and...

van Adelante LTD · Gelanceerd: april 2026

5.0 (3) op Shopify

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Done-for-you AI agent that resolves 80%+ of Zendesk tickets using live orders + policy data.

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Over Zendesk AI Agent By Adelante

Most Shopify support tickets repeat: WISMO, returns, exchanges, address changes, sizing. Generic bots guess from help-center text and create extra work. Adelante is a Done For You AI support agent that runs inside Zendesk and reads live ecommerce data (orders, shipping, products, customers) to resolve 80%+ of tickets. It takes approved actions, applies your policies and SOPs, and hands off to a human with full context when judgment is needed. We build, test, and manage it. Live in ~10 days. Resolves 80%+ of tickets: WISMO, returns, exchanges, order edits Reads live order data, shipping, product & customer profiles in Zendesk Takes approved actions — edits orders, starts returns, sends labels Runs according to your policies and SOPs with clear chain of thought Hands off to a human with full context when it can't auto solve. Meer tonen Minder tonen

Laatst geverifieerd: July 21, 2026 · Fresh

App-details

Ontwikkelaar: Adelante LTD
Categorie: Store management
Prijzen: Betaald
Gelanceerd: april 2026
Beoordeling: 5.0 (3) op Shopify

Belangrijkste functies

Unlimited channels integrations
Custom training on your brand
Single language support
Human handoff when needed
Read Shopify Data (Order Data/Profiles)

Integraties met:

Email Marketing, Shopify Admin, Sunshine Conversations, WhatsApp, Zendesk

2 abonnementen · gratis proefperiode van 7 dagen

100 Messages/Month

$99/month

5K Messages/Month

$800/month

Abonnementen en prijzen zoals vermeld in de Shopify App Store.

Beoordelingen en reviews

gebaseerd op 3 Shopify App Store-reviews

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The system implementation process was smooth, and the service is fast and perfectly tailored to all our needs. The bot feels human and reduced the number of inquiries forwarded to live agents by over 85% within the first month of setup. Highly recommended for any e-commerce site looking to streamline their operations!

— ecoLove

It's an AI Agent that doesn't feel like a bot. We sell in a sensitive product category where every word matters. They trained the AI on our specific product language and brand voice and with the specifics that our category requires. It picks up on our nuances in a way customers keep asking "is this an AI or a real person?" It resolves tickets end to end, and customers outside working hours still g...

— Modibodi Israel

We've had such a great response from consumers since using Adelante Ai Agent which has significantly improved Trustpilot scores. Very supportive on-boarding process with lots of advice offered to support our existing SOPs. Quick to respond to updates or changes we require.

— The Scent Reserve

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