BotSpace: AI Chat & Helpdesk

AI chatbot to sell & support on Email, WhatsApp, IG...

van BotSpace · Gelanceerd: december 2023 · Gratis abonnement beschikbaar.

4.9 (65) op Shopify Gebruikt door 1 Shopify-winkels

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AI Agent that sells, supports, & retains customers on Chat, WhatsApp, Instagram, Email, Voice & SMS

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Over BotSpace: AI Chat & Helpdesk

Most shoppers don’t buy on their first visit, leaving you with abandoned carts and unanswered questions. BotSpace’s AI agent turns these into sales by instantly answering questions on your site and Instagram, then following up via WhatsApp or automated Voice calls to recover carts. It also automates support tasks (order updates, returns, FAQs) so customers get 24/7 help without adding to your workload. Result: more conversions, recovered revenue, and happier customers—all from one platform Recover abandoned carts with AI follow-ups on WhatsApp and Voice Convert website and Instagram visitors by answering questions instantly Send automated order confirmations, shipment tracking, and more. Automate order edits, tracking, returns, and FAQs 24/7 Send personalized campaigns based on Shopify customer segments Meer tonen Minder tonen

Laatst geverifieerd: July 15, 2026 · Fresh

App-details

Ontwikkelaar: BotSpace
Categorie: Store management
Prijzen: Gratis abonnement beschikbaar
Gelanceerd: december 2023
Beoordeling: 4.9 (65) op Shopify

Belangrijkste functies

1 seat
Upto 5 workflows
Shared inbox
Broadcasts
Integrations

Integraties met:

20+ Integrations, Instagram, SMS, Voice, WhatsApp

2 abonnementen · begint gratis · gratis proefperiode van 14 dagen

Free

Gratis

Pro

$15/month

Abonnementen en prijzen zoals vermeld in de Shopify App Store.

Beoordelingen en reviews

gebaseerd op 55 Shopify App Store-reviews

Gebruik de pijlen om afzonderlijke reviews te lezen

Good app to use for Order Fulfillment and abadon check out

— iJuels.com

Bot Space has been a great solution for our business. Their chatbot is easy to use and helps automate customer interactions efficiently. The WhatsApp integration is especially useful, as customers can receive details, updates, and responses directly on WhatsApp, making communication faster and more convenient. The platform has helped us improve customer engagement and streamline our support proces...

— Axor Helmets

BotSpace has helped us manage customer communication more efficiently. The support team is helpful and quick to respond. Recommended for Shopify stores looking to improve customer engagement.

— TIMEPADS

Rohit Singh really helped me with the setup and made the whole process smooth. The app works well and is easy to use. Good support and a good app overall.

— HEATCULTURE

We've had an excellent experience using Bot.space for our WhatsApp Business communication. The platform is user-friendly, reliable, and makes it easy to manage both transactional and promotional messaging at scale. Its seamless Shopify integration has helped streamline our customer engagement process, while the support team has consistently been responsive, knowledgeable, and quick to resolve any...

— Kriyaan Store

Absolutely ONE Stop Solution for D2C WhatsApp -Endless Shopify based Customisation, API Calls, Webhooks and whatnot -The Flow dashboard is like N8N but for Shopify -You can litrelly choose yourself on how you want your flow to intract with customers based on Orders, Abandon Cart Parameters, NDR API Calls to Courier/Aggregator. -AI Calls for Order Confirmation, NDR, Abandon Cart. For such feat...

— Shop With Us

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— Beyond The Sugar

Easy to use and a great onboarding experience!

— Sterluv

Robot has helped with onboarding very seamlessly. Always available to help. Thanks a lot.

— Zottoms

I’ve had a great experience with BotSpace. The UI is very user-friendly, and they offer a lot of useful features even in the free version. Setting up WhatsApp API, Instagram automation, and Shopify integration was super easy and smooth. What really stands out is their support team, they are always friendly, responsive, and ready to help in any situation at any time. A special thanks to Rohit Sin...

— The Ramaya Hair Extensions

Great exp with bot space and team nice and easy platforms for whatsapp automations and good support from team side as well, easy navigation and clearly mentioned, would really recommend

— MINA Jaipur

Poor support, they don't even know whats going on in their parallel universe. Not recommended

— Techlays

Wasted our 2+ Months in their hopes of getting the issue resolved. Never turned despite multiple follow ups. Although they kept billing for bugs reported. When asked for new POC was introduced in group who didnt even had a clue of what was reported and what was he considering. Initial person who onboarded left the company post onboarding. New Poc kept giving new dates, and last POC said this is a...

— ECellStreet

EXTREMELY POOR SERVICE ONLY SINGLE PERSON DOING ONBOARDING, CUSTOMER SUPORT, SALES, MAKING WORKFLOWS, DEVELOPER. THEY CALL ANYTIME AND EXPECT TO PICK CALLS, MAKING WORKFLOWS LIVES AFFECTING YOUR CUSTOMERS AND ORDERS

— Who Wore Whhat

Do not fall in trap of Botspace! in hindi there is a saying " itne mein itna hi milega" fits very truly fro them. They are cheap and so is their service and app! They don't have very basics features of whatsapp and is the most inconvenient app ive ever used. Their sales guy ANMOL is a biggest scammer i've come across. Very unprofessional and has no idea how to manage a client and moreover help the...

— Life's A Beach

A solid AI chat tool with room to grow BotSpace does a decent job of handling customer conversations and the UI is clean and intuitive enough to get started without much fuss. The AI assistance is functional and covers the basics well. That said, the onboarding experience could do with some work — particularly for merchants outside a certain region. The setup flow doesn't always account for countr...

— Vyne

We’ve recently started using BotSpace for our WhatsApp and Shopify integration, and the experience so far has been positive. The platform is easy to navigate, and the team has been very supportive during setup and onboarding. What stands out is the potential for automation. There are a lot of features available, and once fully utilised, it can significantly improve how we manage customer communic...

— SunnahNikah