Loop Returns & Exchanges

Manage returns, exchanges, tracking, order editing & more!

van Loop · Gelanceerd: mei 2021 · Gratis abonnement beschikbaar.

4.6 (449) op Shopify Gebruikt door 6,276 Shopify-winkels

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Loop's AI-powered operations platform helps 5,000+ Shopify brands manage returns, exchanges, editing, tracking, fraud prevention, and more.

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Over Loop Returns & Exchanges

Loop helpt DTC merken leveren stress-vrije rendementen, uitwisselingen en real-time tracking die klanten houden terugkomen. Door het automatiseren van de rommelige werk na de kassa, Loop zet meer bestellingen in inkomsten en verhoogt LTV, terwijl het creëren van een naadloze post-aankoop reis die vertrouwen en loyaliteit bouwt. Met diepe integraties over verschillende tools, Loop zorgt elke bestelling, terugkeer, uitwisseling, claim, en resolutie is sneller, eenvoudiger en ontworpen om uw merk te groeien. Optimaliseer retourkosten met Workflows, Logistiek, Point of Sale, en meer Stimuleer uitwisselingen met Bonus Credit, Shop Now, en Instant Exchanges Bescherm tegen terugkeerfraude met behulp van Workflows, aangepaste regels en Blocklists Bied een premium ervaring met at-home pickup en eenvoudige, self-serve returns Bouw vertrouwen met Tracking en leer over behavior met Intelligence Meer tonen Minder tonen

Laatst geverifieerd: November 10, 2026 · Fresh

App-details

Ontwikkelaar: Loop
Categorie: Orders & shipping
Prijzen: Gratis abonnement beschikbaar
Gelanceerd: mei 2021
Beoordeling: 4.6 (449) op Shopify

Belangrijkste functies

Free for brands with 5k+ annual orders
Returns software
US & Canada domestic return labels
Return Bars
Advanced features

Integraties met:

Attentive Checkout Customer accounts Global-E Gorgias Klaviyo NetSuite Shiphero Shopify Admin Shopify Flow Shopify POS

2 abonnementen · begint gratis · gratis proefperiode van 29 dagen

Checkout+

Gratis

Returns

$340/month

Abonnementen en prijzen zoals vermeld in de Shopify App Store.

Beoordelingen en reviews

gebaseerd op 108 Shopify App Store-reviews

Gebruik de pijlen om afzonderlijke reviews te lezen

Rece from Loop’s customer support team was incredibly responsive and helpful as we explored our return fee options and figured out what would work best for our customers. He coordinated with his team to add the feature we needed to our account and shared clear, step-by-step instructions for enabling it across our Loop instances. Thanks for making the process so easy, Rece!

— Softies

Moving from Narvar to Loop Returns for our returns and exchanges has been one of the best changes we've made. Whenever we've run into an issue, their team has been incredibly helpful and quick to resolve it. It's been a great experience overall!

— Milk Makeup

Great product for eCommerce, great and responsive support team

— CUURT

I am testing out a new returns process and it has been very challenging! The Loop Support team has been so helpful. I highly recommend getting support from the team because it has really helped with our new returns process.

— huha

Thank you for your assistance and clear responses!

— NAGHEDI

Great overall platform and easy to tailor to your online stores needs. Loop Support is always so helpful and quick to respond when an issue arises.

— Michael Stars

Great customer service!

— CRISLU

Support specialist Rece was so helpful in getting to the bottom of an issue that we were experiencing. He was patient, informative and very friendly. Great experience with Loop's support team.

— MZ Wallace

We were unbelievably impressed by the customer service and support that Brooke McCormick provided during onboarding - above and beyond. The app is working great and any issues addressed immediately.

— Essato&Co

Everyone at the Support team at LOOP is super helpful. All my questions are answered within a great timeframe!

— Gottex

Loop has been a great partner to work with. Their team is always responsive, knowledgeable, and available to help whenever we run into an issue or need assistance with setup or configuration. They’ve made the entire process much easier, and it’s reassuring to know we have a team we can rely on when questions come up. We really appreciate their continued support and partnership!

— Schneiders

Great product and the support is great.

— Banded

Same issue. Cannot reset password...

— rom&nd

support is non-existant. We have a question that is urgent and remains unanswered after many days. Simply not good enough.

— Joonya AU

Terrible support provided so far. Very disappointed. We are in the dark on how this complex software works and our customers are stranded not knowing what to do because we don't know either. Do not recommend at all.

— Joonya US

Customer service is poor - no calls or demos given - it is a complete pain to setup.

— Keada Sports

Unable to log in and there is no way to re-set my password that works. I emailed support hopefully they respond soon but I have never had an app with such challenges logging in and my customers are getting very upset.

— United By Blue

This has been the worst onboarding experience I've ever had. The customer service/technical support is nonexistent and you will run into countless issues left unresolved for months. They provide no technical support at all. Absolutely RUN! I'm trying to get out of it as soon as I can and probably will try Swap Commerce.

— Past Midnight

Worst experience I’ve ever had with a Shopify app. We attempted to get this app activated for 6–7 weeks and never even reached the point of being able to use it. You cannot activate the app without a sales call, and that call is not onboarding it’s a commission-driven sales pitch designed to extract as much money as possible using vague, shifting “custom pricing.” We were assigned a sales repr...

— Pretty Little Home

I could not test the app, because an onboarding call is mandatory. I don't need an onboarding call. It's a waste of time. Make it optional and not mandatory.

— SAINT SKEI

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