ReturnGO Returns & Exchanges

Automate refunds and exchanges for a better return experience

van ReturnGO · Gelanceerd: september 2020

4.9 (403) op Shopify Gebruikt door 2,948 Shopify-winkels

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Automate returns & exchanges with a branded self-service returns portal for easy returns management. Manage your returns & exchanges in one place,

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Over ReturnGO Returns & Exchanges

Beheer uw retourneren en uitwisselingen op één plaats met ReturnGO's Exchange-first returns platform. Zorg voor een soepele Shop Nu uitwisseling van ervaring met een geautomatiseerd, branded portal voor een naadloze terugkeer proces. Pas uw return & exchange policy regels, in aanmerking komende voorwaarden, resoluties & return redenen om uw RMA proces & e-mail meldingen te automatiseren. Bied order tracking & meldingen voor elke zending aan om een volledige end-to-end na aankoop ervaring te bieden.

Laatst geverifieerd: September 22, 2026 · Fresh

App-details

Ontwikkelaar: ReturnGO
Categorie: Orders & shipping
Prijzen: Betaald
Gelanceerd: september 2020
Beoordeling: 4.9 (403) op Shopify

Belangrijkste functies

Full returns solution
Variant and product exchange
Shop Now exchanges
Return labels via Ship by ReturnGO
Shipping integrations

Integraties met:

Canada Post Gorgias Sendcloud Shippo Shipstation USPS

2 abonnementen · gratis proefperiode van 14 dagen

Premium

$147/month

Pro

$297/month

Abonnementen en prijzen zoals vermeld in de Shopify App Store.

Beoordelingen en reviews

gebaseerd op 94 Shopify App Store-reviews

Gebruik de pijlen om afzonderlijke reviews te lezen

Chris really knows his job by heart. I felt confident with all his advice since every piece of help he provide it resolves my issue. Thank you so much!!!!!! I hope you have a lot of CHRIS in your company!

— WHO IS ELIJAH

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— Tough Apparel

Great support service got back to me straight away.

— ROAVE

I've had a great experience with Return Go. It definitely needed help setting up, but did so over calls and chats. The team were super helpful and set everything up for me. Any issues I've had, I've been able to discuss on the chat. It can feel a little clunky at times, but no major issues.

— Chilli & Charli

Clear and easy to set-up and use. Much better than the first returns portal we tried to partner with. The help desk is always responsive and efficiently resolves any issue we have. A great service.

— Scooms

Very good Customer Service team. You can connect via chat, and they are excellent to deal with and sort out any issues you may have.

— Meo Nutrition

Great Service from Glizelle. Thank you!

— Leonisa United States

Great help, excellent app!

— Urmaker Larsen

I recently had an issue with the back end and my first chat with support wasn't so helpful but someone reached out to me the next day via email to ensure that I could get my issue resolved (which it now is). I appreciate the attention to customer care they are providing. :)

— Madison Hair Collection

BEWARE! THEY CANCEL LABELS WHILE ALREADY IN TRANSIT. I have been a user of this app for about 7 months now. The first few months have gone smoothly. I started this app in hopes to offer my customers more return options such as free returns for exchange/store credit, in hopes that in the long run I will save my business money. What happened was that the app continues to CANCEL return labels that a...

— Moddo

I’m writing this review because the lack of follow-up has been unacceptable. After completing the demo, I’ve been trying to connect with my rep to move forward with installation, but I haven’t received a response in over two weeks from her. This is time-sensitive, and the lack of communication is extremely disappointing.

— Lunella

Beware if you want to use this for the Amazon MCF integration that ReturnGo are advertising. The MCF integration does not work - full of bugs and errors, and has a severe limitation that it can't support more than one Amazon marketplace at a time. I have contacted support several times and they show zero interest in improving the MCF integration. The app may work well for other returns types, b...

— AudioSilk

Both member and non‑member cancellations and returns are supported, and the multilingual handling works very well. With the DHL integration, automatic return label generation also works smoothly. It seems that API integration with our WMS program is also possible. Whenever we contacted ReturnGO, we received very fast responses and accurate answers. I highly recommend it.

— Hurom Europe

ReturnGo support is very good. highly rated.

— SOAR Running

Immediate chat is interactive, and solves issues in minutes

— Verandah

Honestly the best return management system out there. We looked at a number of competitors and other options, and ReturnGO was simply the best fit for our Shopify store. The return rules, restocking fees, shipping methods, automation options, and separate portals for returns and warranties make it extremely flexible. It has helped us create a much more organised return process, reduced manual wo...

— The Key Guys

Great app, Anthony from customer success is very helpful!

— Daniella Lehavi WS

Quick reaction time, always ready to help and assist with technical-heavy questions.

— Maitea Berlin

The Support Team at ReturnGO is a MASTERCLASS of exemplary Customer Service. They are very responsive, always helpful and most issues are easily resolved via their Chat system very timely. If any issues need to be escalated or researched, they are very good with follow-up. Their Customer Support model should be an industry standard!

— WÜSTHOF